Camino Healthcare’s Oak House, a Mental Health Rehabilitation Unit based in Tipton has been rated an overall `Good` in its latest Care Quality Commission (CQC) inspection. The Unit once again received a `Good` in all five of the key areas, this includes being; caring, effective, responsive, safe and well-lead.
The report showed that the care received was given with compassion and staff supported people to exercise choice, independence and control, wherever possible. A relative of one of the residents said they felt their family member “is getting the most help they have had and finally getting the proper treatment they need” whilst another relative said “The staff are well trained, more so now than ever”
The previous inspection was published in June 2015 and the same high standards have been maintained two years on, with the company aiming to do even better in the future. Residents at the facility once again offered positive comments, one resident told the inspector that “If I tell them [staff] that I am feeling down they give me one to one support to help to keep me safe”. Residents expressed that they felt safe within the Unit and felt they received the support they needed.
CEO of Camino Healthcare Oliver Horsey, said: “We have worked hard to maintain the high standards we pride ourselves on, but we will never stop trying to improve. We are striving to offer some of the best care in the entire country and I think we will achieve this because we have the backing of an excellent team that are truly passionate about helping those on their personal journey of recovery.”
At Camino Healthcare, we provide 24 hour care and support in our award winning mental health rehabilitation units based in the West Midlands. The service is for both men and women (18 – 65) with severe and enduring mental illness, mild learning disabilities as well as patients with forensic histories.
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