Camino Healthcare’s Cromwell House, a Mental Health Rehabilitation Unit based in West Bromwich, has started 2019 on a high, following the overall `Good` received in its latest Care Quality Commission (CQC) inspection.
Cromwell House, which can accommodate 14 individuals between two on-site buildings, achieved an identical rating to the one received in January 2016. Three years on, the facility once again received a `Good` in all five of the key areas, this includes being; caring, effective, responsive, safe and well-lead.
The CQC report stated that Cromwell House “continued to be well-led” whilst Service Users once more praised staff, stating that “the staff are really friendly” and that “Cliford (Service Manager) is super, I can talk to them at any time”. A relative informed the inspectors that “Staff encourage Service Users to be as independent as possible, they support them to get change when they buy things from the shop and to tidy after themselves.”
The report also highlighted how people within the service continued to receive care that made them feel safe, whilst staff understood how to protect people from abuse and harm.
Camino Healthcare has received a series of `Good` ratings in all of their facilities since its establishment in 2009 – the company now aims to build on these solid foundations and strive to achieve an `Outstanding` rating in the future.
Service Manger of Cromwell House Cliford Nyasango, said: “The team here work so hard every day to ensure our Service Users are well looked after, safe and also progress on their own personal journey of recovery.
“I would like to thank both staff and the health and social care teams we work with who have helped us achieve this. I am delighted with the outcome of the CQC inspection and look forward to further improving our service in the future.”
At Camino Healthcare, we provide 24 hour care and support in our award winning mental health rehabilitation units based in the West Midlands. The service is for both men and women (18 – 65) with severe and enduring mental illness, mild learning disabilities as well as patients with forensic histories.
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